Tenants
Tenant Guide
Moving In
Welcome to Cityred.
If you're a student your keys will be ready to collect from our office from 12.00 pm of the effective date of your contract.
If you're a professional you can expect us to carry out a check-in service at the flat or house.
You need to contact the following organisations IMMEDIATELY and let them know the names of all the people who are living in the property. You'll also need to give them the meter readings or you'll end up paying the bills of the previous tenants:
- Npower 0845 070 9494
- Yorkshire Water 08451 24 24 20
- British Gas 0845 600 5122
- Empass 0845 3300889 (To find out which Utility Company was used previously)
- Council Tax Dept. 0113 247 50 19
- British Telecom 150
More information is available in this tenant guide. You can also expect a welcome letter from us detailing exactly what you need to do. This letter can be downloaded from the documents download page.

