Tenants
Frequently Asked Questions
Q. I want to move out before the end of my tenancy
Q. Can my parents pay for my rent?
Q. Can I pay my rent using post-dated cheques?
Q. Do you offer summer discount?
Q. Do you offer properties with bills included?
Q. Can I get my own furniture?
Q. What happens if I fall into arrears?
Q. I want to move out before the end of my tenancy
A. On an Assured Shorthold Tenancy Agreement, you're legally bound until the end of your tenancy period. We can however discuss ending your tenancy if you have a replacement. Please contact one of our lettings consultants to discuss this.
Q. Can my parents pay for my rent?
A. Anyone can pay rent on your behalf. However, the legal responsibility lies with you.
Q. Can I pay my rent using post-dated cheques?
A. Standing Orders are a more efficient way of paying and collecting your rent. If there is a reason why you are unable to set up a SO, then we'll be happy to listen and try and help you.
Q. Do you offer summer discount?
A. Generally we don't, but this very much depends on the particular house that you're interested in, please ask during the viewing.
Q. Do you offer properties with bills included?
A. Yes, sometimes! Please fill in the form in the shared accommodation page, letting us know what your requirements are and, and we'll get back to you.
Q. Can I get my own furniture?
A. Absolutely. Please make sure you remove any personal items before you leave.
Q. What happens if I fall into arrears?
A. You'll be charged for every week that you fall into arrears. Please refer to your tenancy agreement for details on charges that could be applied. The sooner you let us know of any extenuating circumstances the quicker we can try and work with you. We don't like charging you fines, and we're sure that you also don't like the embarrassment (and cost) of not paying your rent on time.